Blissbook

The work

Blissbook helps companies create, distribute, and manage employee handbooks. Think Notion but purpose-built for HR compliance, with signing workflows, version tracking, and enterprise auth.

Most of my recent work centers on AI. Built a RAG-powered policy chatbot that lets employees ask plain-English questions about company policies, with vector retrieval on OpenSearch and generation through AWS Bedrock. Implemented LLM citation markers so answers cite the exact policy section, in-section access control so the model never surfaces content the employee shouldn't see, end-to-end message encryption, and rate-limit handling on the retrieval layer. Also led Data Lineage: tracking every policy change across versions with diff visualization, multi-policy reports, custom presets, and exportable PDFs.

On the platform side, built SAML/Okta SSO so enterprise clients can use their existing identity providers, a real-time collaborative editor on CKEditor with WebSocket sync, automated PDF generation pipelines using Bull job queues, and asset management on AWS S3. The platform also handles SFTP data imports, custom fonts per organization, and compliance-grade audit trails. Proper enterprise SaaS work.